What safety measures do you have in place for Covid-19?
We have put in place the following safety measures to protect you and our employees:
- Courier providers are facilitating non-contact collections and returns
- Item(s) received are quarantined for 48 hours ahead of their assessment
- Item(s) returned are packaged and quarantined for 48 hours ahead of collection
- Social distancing of 1 meter
- Staggered breaks
- Increased cleaning and hygiene throughout our facility
- PPE for staff, including masks and sanitizer
What does this mean for me when using your services?
We have put these procedures in place to protect our staff and clients the best way we can throughout this period. We will keep this page updated with our policies and procedures.
Thank you for your continued support and understanding that our services may take a little longer than usual to complete in this time.
If you can’t find the answer to your question above, then please contact our team at info@cathkinclean.co.uk or call 01355 241 000.
Please note that our customer service lines are open 8am – 4pm Monday – Friday .COLLECTIONS AND SHIPPING